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Start Your Research
Consult the Galvin Library Research Guide for tutorials on finding books, articles, and other library resources.

 

Need extra assistance?
The Academic Resource Center provides one-on-one and group help with coursework.

 

Get help with
writing assignments

The IIT Writing Center provides one-on-one help with writing assignments for both native and nonnative speakers of English.


services > ask a librarian

Ask a Librarian

A Reference Librarian can help you identify and retrieve appropriate resources to satisfy your information needs, provide help in using a variety of computer systems and information resources, or connect you with other library services if necessary. Click on the options below for more details.

Talk to a Librarian Call a Librarian Email a Librarian IM a Librarian Schedule a Research Consultation

New Service! Galvin Library now offers patrons the ability to Instant Message (IM) a Librarian! You can ask us basic research questions from the convenience of your home or office computer.

Hours: Available whenever the library is open (Library hours).

Current Status: IM Reference Status

Client: Screen name:
AIMAIM IITLibrary
Yahoo MessengerYahoo Messenger AskIITLibrary
MSN MessengerMSN Messenger IITLibrary@hotmail.com
(not monitored for emails)
GoogleTalkGoogle Talk IITLibrary@gmail.com
(not monitored for emails)

 
Any of the above services can also be accessed using Meebo, a Web-based IM client portal. Or, just use the
handy Meebo widget here!

How to use IM reference:

All you need is a computer and an IM screen name registered with one of the above services. Click on the icon of the service to get a screen name if you don not already have one. If you have a screen name, and you are using a computer that does not have instant messaging software, click on the web access links to sign on through your preferred IM platform. Feel free to add us to your buddy list!

Will I get an answer right away?
IM reference questions will be answered as soon as possible, in the order they are received. If the librarian is busy helping another patron in-person, it may take a bit more time to get a question answered. If the librarian has stepped away from the Reference Desk, you will see a message saying: "The librarian is temporarily away from the computer or assisting another patron, and will be back shortly."

IM reference at IIT

Note: This service is restricted to students, faculty, and staff of the Illinois Institute of Technology.  If you are not affiliated with IIT, we can reply to your inquiry only if it concerns a unique resource of the Illinois Institute of Technology Libraries.



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